Swimming

Admissions Policy

Due to the pool facilities being unsupervised, our policy is one adult to two children for safety and supervision. 

Pool Sessions can be booked via the website or at the pool desk (subject to availability).  

Each session is 90 minutes. Please vacate the pool area at the end of your session. 

On occasions the pool facilities may be UNSUPERVISED – please make yourself aware of the pool safety equipment. Signage will be displayed.

Please shower before and after entering the pool. 

Our team carry out regular visual pool/poolside checks throughout the day. 

There is a maximum capacity of 44 persons permitted in the pool and facilities area at any time. 

Booking Conditions & Arrival 

Your booking is for you and your named guests only, please do not allow access to any other guests. 

Charges apply to all guests using the pool and facilities (cashless system). 

If you are unable to attend your session, please manage your booking online to cancel or rearrange your session.

Bookings may be made 2 weeks in advance and transferred up to 24 hours in advance.  

Sorry, no refunds are given. 

Swimming Pool, Spa & Steam Room Guidance & Spectators 

Children aged 15 years or under must always be supervised by a responsible adult in the Pool and facilities area.

Babies, toddlers and young children must never be left unsupervised on the pool side or in the pool.

The infant pool should only be used by children under 5 years or adults accompanying their children.

The Steam Room and Spa are only suitable for those 12 years and over.  Please do not use these facilities if you have any underlying health conditions or are pregnant.

The pool is 1.3 metres deep. No diving and only jump into the swimming pool feet first.

Please do not run around the pool area. Wet surfaces will be slippery.

Please use the steps provided for entering and exiting the pool.

Disabled changing facilities are provided.

We cannot be responsible for the safety and security of your goods or your children, please act responsibly and respect others when using these facilities. Lockers available.

Emergency Information

• In case of an emergency, please contact the emergency services or for non-emergency assistance, please call Head Office on 01250 878123.

• Safety equipment around the pool is for emergency use only. Please do not play with it or remove it. 

• An emergency alarm is fitted in the pool area to alert attention to the pool area. Please use this to alert others in the area in the event of an emergency. 

• In the event of a fire, please leave the pool area quickly and calmly and proceed to the assembly point.  

CCTV & Photography

• Please refrain from taking any photographs/videos while in the pool area to respect others. 

• Surveillance footage is being recorded within the pool area for safety and security reasons.  This will not be passed to any other parties other than Wood Leisure.